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Agent Portal FAQs

  • Welcome to the updated agent business portal!
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    We’ve enhanced our business management center and quote submission process for a faster and more efficient experience. Please note: you will need to create a new login for the portal. Take a moment now to do that and explore the cleaner, faster version of the American Collectors Insurance agent portal.

  • If I had previous access, will I still need to complete a First Time Portal Sign In?
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    Yes, you will need to create new credentials to access the agent business portal.

  • How do I gain access to the Agent Business Portal?
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    Visit the Agent Portal Login and click on “First Time Portal Sign In”.

    You will be instructed to enter your agency principal’s email that American Collectors Insurance has on file. Once submitted, you will receive a no reply email from American Collectors to set up your new credentials.

  • What can I do if I have previously logged into the Agent Business Portal but forgot my login credentials?
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    On the login screen of the Agent Business Portal click “Forgot Username”, your username will be sent to the associated email.

    If you cannot remember your password, click “Forgot Password”. You will be instructed to enter your username, the email associated with the username will receive a security code to change your password.

  • How do I add agency personnel so they can access the Agent Business Portal?
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    On the Agent Business Portal please click on Agency, scroll down to the bottom of the page to find “Add an Affiliate” button. The affiliate will receive a no reply email from American Collector’s Insurance to create a login. Please see our “Adding an Afilliate” guide.

  • Where do I find my commission statement(s)?
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    Commission statements are currently not available in the agent business portal. If you need a commission statement sent to you, please email brokerupdate@americancollectors.com. We are working on adding this functionality in the near future.

Why Work With Us?

The best reasons to work with American Collectors Insurance are the ones we hear from our Agents.  They say they can write the coverage their clients need quickly and easily through American Collectors. This is done by providing the best personal support that includes materials and the training to help them make the sale.  There is plenty of opportunity for everyone involved!

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  • Online, Real-time quoting, policy and account management
  • Individual user accounts for each agent in your office
  • Direct billing for all new business, endorsements and renewals
  • Direct deposit commission – sign up here.
  • Downloadable electronic commission statements
  • Commission on new and renewal business
  • Rollover programs are available
  • Fast, courteous service from our experienced representatives
  • Free marketing support, materials & training
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New Agent? Let’s Get You Started!

For first-time visitors, accessing the tools on this site is as easy as 1-2-3:

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Existing Agent? Login Here

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