Skip to content

Main Navigation

American Collectors Community
Manage My Policy Get a Quote
  • All Articles
  • Videos
  • Classic Car Values
  • Local Car Clubs
  • Contests
  • Events Calendar
  • Collectability Certificate
  • Refer a Friend
  • More
    • Collector Car Insurance
    • Custom & Hot Rod Insurance
    • Exotic Cars & Collector Imports
    • Classic Motorcycle Insurance
    • Classic Truck Insurance
    • Collectible Insurance
    • View All Insurance Plans
  • All Articles
  • Videos
  • Classic Car Values
  • Local Car Clubs
  • Contests
  • Events Calendar
  • Collectability Certificate
  • Refer a Friend
  • More
    • Collector Car Insurance
    • Custom & Hot Rod Insurance
    • Exotic Cars & Collector Imports
    • Classic Motorcycle Insurance
    • Classic Truck Insurance
    • Collectible Insurance
    • View All Insurance Plans
Get a Quote Manage My Policy
Featured COVID-19 and American Collectors Insurance’s Operations
March 18th, 2020

COVID-19 and American Collectors Insurance’s Operations

American Collectors Insurance
Featured

At American Collectors Insurance, we are committed to delivering top-notch customer service and to ensuring the health and safety of our employees that deliver on the promise to protect your possessions.

With the COVID-19 pandemic, we have implemented emergency protocols from our Business Continuity Plan to take proactive, precautionary measures and actions to slow/reduce the spread of the COVID-19 virus, while maintaining the extraordinary service levels our customers have come to expect.

  • We have implemented emergency protocols and outfitted our employees with additional tools, accessories, and equipment to allow them to efficiently work from home. This will provide our employees with full access to our systems, support the social distancing strategy advocated by the Center for Disease Control (CDC), and provide a high level of customer service.
  • We have NOT changed our business hours of operation. We are maintaining our extended customer service hours of operation to answer and service your collector needs:
    • MON-FRI: 8:00 am to 8:00 pm Eastern Time.
    • SAT: 8:00 am to 5:00 pm Eastern Time.
  • For the safety of our employees and our customers, we have temporarily closed our lobby to walk-in traffic and suspended the acceptance of cash payments.
  • We have introduced new online chat capabilities to allow you to get fast answers to simple or common questions from a live employee.
  • We are continuing to engage in business continuity discussions with our critical business partners, suppliers, carriers, and subcontractors to ensure that they have effective contingency plans in place and that excess/redundant capacity available to ensure uninterrupted service.
  • If you are in the District of Columbia, New York or New Jersey, please note that we will provide up to 12 months to pay for your policy that renewed during the Executive Order issued by your district or state. Please call our office if you need assistance (800) 360-2277.

Despite the challenging circumstances, our commitment is to provide you with the uninterrupted service and extraordinary customer experience that you have come to expect. We are available to answer any questions you may have.

Please be safe.

Sincerely,
American Collectors Insurance

Leave A Comment

Stay in the Know

Collector Inspired Newsletter to Your Inbox!

Read Next

Featured
May 5th, 2022

Cars N’ Caffeine Cruise-In: Sunday, May 8th Mother’s Day 2022!

Related Articles

May 3rd, 2022

This Truck Moves Its Body Like a Syclone! (VIDEO)

April 20th, 2022

Cars N’ Caffeine Cruise-In: Sunday, April 24th

April 7th, 2022

Cars N’ Caffeine Cruise-In: Sunday, April 10th

View All Articles
Sign up for Our Newsletter
1-800-360-2277
info@americancollectors.com
  • (Column 1)
    • Insurance Plans
    • Collector Car Insurance
    • Classic Truck Insurance
    • Customs & Hot Rod Insurance
    • Classic Motorcycle Insurance
    • Exotic Cars & Collector Imports
    • Collectibles Insurance Plans
    • Collector Car Insurance Eligibility
  • (Column 2)
    • Community
    • Articles & Videos
    • Classic Car Values
    • Local Car Clubs
    • Contests
    • Certificate of Collectability
    • Events Calendar
    • Refer-a-Friend Program
  • (Column 3)
    • About ACI
    • Why Choose ACI
    • Testimonials & Reviews
    • Testimonials – Claims
    • Corporate Giving
    • News & Press
    • Careers
    • Contact Us
Get a Quote Manage My Policy
©2022 American Collectors Insurance. All Rights Reserved. | Privacy Policy | Terms of Use | Feedback